Book Chapter:

Calloway-Thomas, C., Arasaratnam-Smith, L. A., & Deardorff, D. K.(2017). "The role of empathy in fostering intercultural competence." In D. K. Deardorff & L. A. Arasaratnam-Smith (Eds.), Intercultural competence in higher education: International approaches, assessment, and application. (pp. 32-42). Routledge.